With many years experience in delivering business support for both UK and internationally based organisations Neil Gilchrist Consultancy have a proven track record for both strategic business and commercial objectives. Contact NDG on 01729 841172 or 07966 135110 for an informal discussion about how we can help you achieve your objectives.
Experienced in opening new business channels and the generation of new client leads and opportunities. Identification of new business opportunities for clients within defined target sectors.
Comprehensive review of clients returns management operation leading to improved fault identification and an increase of 25% in stock recovery ( previously items would have been sent for disposal). Additional benefits derived from automation of B2C returns, improvements in stock visibility and automation of customer refunds.
Working closely with clients senior management team produced positive results in the following areas;
*Packaging redesign to be 100% recyclable
*New product returns system implemented resulting in over 95% of product returns being recycled.
*Review and improvements to supplier T & Cs and Quality and Compliance manuals
Delivered on his promise